Privacy Policies

FeastBy Media Private Limited (hereafter referred to as “FeastBy”, "we", "us", or "our") provides an online platform through its website https://www.feastby.com, that connects Home Chefs who want to invite Foodies for feasts and Foodies who want to dine at these Home Chef’s homes (collectively, the “Service” or “Services). These services, as mentioned above, are provided through the website https://www.feastby.com ("Website") to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referred herein (the "Privacy Policy"), as well as any other written agreement between us and you. In addition, when using particular services or materials on this Website, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those mentioned herein. All such guidelines or rules are hereby incorporated by reference into these terms. The Privacy Policy is applicable to information, which you share with us using the website. This Privacy Policy may be revised at regular intervals. We may revise this Privacy Policy to show alterations to our notification practices. For any sort of amendment, we inform you via email or other means of notice using website prior to the alternations coming in practice. We urge you to assess this page regularly to find out the updated information regarding our privacy policies. Terms mentioned in our Privacy Policy are similar in meaning like in our Terms of Service (http://feastby.com/termsofservice).


As mentioned in our policy, the terms “processing” and “using” information such as cookies in a desktop, the information that is subject to statistical or related analysis and handling or using the information, in a manner, but not restricted to the collection, evaluation, storage, deleting, sharing, transferring and disclosing the information within our company or among our affiliates nationally or internationally.

1. Collection of Information & Its Usage


Our key motive to gather information is to offer and revise our website, services, features and content to supervise your use of the website and to make it possible for the users to navigate the website easily.


2.  Your Consent


By entering, connecting to, accessing or using the website, you agree to the terms and conditions set forth in this privacy policy (the “Privacy Policy”), including to the collection and processing of your personal information (as defined below). If you disagree to any TERM PROVIDED HEREIN, PLEASE DO NOT ACCESS AND USE THE SITE.


3. Website Visitors

Like other website operators, FeastBy collects non-personally-identifiable information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring website, and the date and time of each visitor request. FeastBy’s purpose in collecting non-personally identifying information is to understand how FeastBy’s visitors use its website and any other behavioral information. We collect information while you access or use the Service to enhance the User's experience on the Website. FeastBy may release from time to time, non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Website.

FeastBy also collects potentially personally identifiable information like Internet Protocol (IP) addresses. FeastBy does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

4. Personally Identifiable Information

Certain visitors to the Website choose to interact with FeastBy in ways that require FeastBy to gather personally identifying information. The amount and type of information that FeastBy gathers depends on the nature of the interaction. The users engaging in transactions with FeastBy are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, FeastBy collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with FeastBy. FeastBy does not disclose personally identifiable information other than as described below. Users can always refuse to supply personally identifiable information, with the caveat that it may prevent them from engaging in certain website-related activities.


If you register via our website and become a user and you want to book a feast or post a feast, or if you want to contact any other user, we will ask for the personally identifiable information. This will be treated as reference information, which is used to identify or contact you. Identity information consists of, but not restricted to, your email address, name, contact number, home postal address. We gather personal information in relation with your registration to be a part of the service. You can complete your registration to be a member using the website just by filling the required forms.


To join us, you can simply log in to your online accounts that you have with third parties such as Facebook or Google. Being a part of the website’s or service’s, functionality, you may link your FeastBy account via the third party account, either (a) sharing your third party’s account login details to FeastBy via the service or website; or (b) you can allow FeastBy to use your account with third party, whatever is permissible under the website terms of use that administer your access of third party account. You ascertain that you authorise us to use your Third Party Account login information, but these details are not limited to be used for the purposes illustrated herein, without any intrusion by you, any terms & condition that administer your use of applied third party account and without making FeastBy pay or make us a subject to usage restrictions put by SNS. If you choose to do registration by logging into account of third party using our website, we will receive the personal information that you have shared to the relevant SNS like your actual name, names of SNS buddies, groups you belong to, email address, profile pic, and related information via which you credit FeastBy to access your account and use that information for the creation of your account with FeastBy and become a user of it. Based on the third party account you select and subject to the settings based on privacy that you have set for these accounts, you comprehend by allowing us access that, we will use, make available and collect (if applied and as granted by SNS and permitted by you) the information of your account so which is available via your FeastBy account on the service or website. In case, there is information of your friends and of the people with whom you have association in your third party account, we obtain information about them as per the privacy setting these people have with the associated SNS.


We also gather other information, which you offer for the registration process and the personalization and administration of your FeastBy account profile (e.g., without restriction, individual preference, zip code or demographic information).


We employ your personal information in particular cases, primarily to offer the service, accomplish your transactions, and govern your inquiries.


Particular non-identifying information, if it is used with other identifier such as your street address with the zip code, will be treated as your personal information as it makes you easily identifiable. But, similar information, if it is used alone or used with other non-identifying information such as demographic information, then it will be categorized as non-identifying information. We reserve the right to use your non-identifying information with personal information and combine it with information obtained by other FeastBy users for the sake of offering you a better experience, to make improvement in the value and quality of the service and to make comprehend and analyze that how our service and website are used. We may use the obtained information without combining it to cater you specifically.


We may make use of your personal information in order to contact you with FeastBy marketing, newsletters, promotional materials and related information which might be in your interest. If, at anytime, you feel that you do not want to receive such sort of communications, please use the unsubscribe options offered in the communications or update the information of notifications. Please remember that we may make use of your personal information in order to contact you using the information based on your use of service; you may choose these notifications.


5. Protection/Disclosure of Certain Personally Identifiable Information

FeastBy may disclose potentially personally-identifiable and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know such information in order to process it on FeastBy’s behalf or to provide services available at the Website, and (ii) have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country by using the website, you consent to the transfer of such information to them. In addition, in some cases we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if FeastBy or substantially all of its assets were acquired, or in the unlikely event that FeastBy goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of FeastBy may continue to use your personal and non-personal information only as set forth in this policy. Otherwise, FeastBy will not rent or sell potentially personally-identifying and personally-identifiable information to anyone.

FeastBy may share potentially personally-identifiable and personally-identifying information only when required to do so by law, regulation, legal process or Government request and if we believe in good faith that disclosure is reasonably necessary to protect the property, rights or personal safety of FeastBy, its users or the general public at large. If you are a registered user of the Website and have supplied your contact details, we shall use your contact details for the purpose of informing you regarding new features, to solicit your feedback, or just keep you up to date with what’s going on with our products and us. We primarily use our various product blogs to communicate this type of information. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. FeastBy takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally identifying information.

You should also be aware that if you submit information to "forums" or "message boards" such information becomes public information, meaning that you lose any privacy rights you might have with regards to that information. Such disclosures may also increase your chances of receiving unwanted communications.

Any information you share on the Website will be subject at all times to the Data Privacy Laws, Intellectual Property Laws and publishing laws that will be in effect at the material time in India.


6. Log Data


When you come to our Website, whether you are a member or non-registered user, if you browse the website, our servers will record the information automatically that your browser brings out whenever you make a visit to our website. The Log Data might contain information, including your PC’s Internet Protocol (“IP”) address, webpage or the browser type you used to visit before coming to our website, pages of our website that you browsed, the time you devoted on those pages, the information you received from our website, dates and times of access and other related statistics. We implement this information to administer and evaluate the use of the website, and service, website’s technical administration, to augment our website’s user-friendliness and functionality and to make the website better according to the visitors’ requirements. We also implement this information to validate that visitors to the website fulfill the criteria needed to complete their requests. Log Data is not treated as Personal Information or implement it in relation to other Personal Information, although we might analyze, evaluate or aggregate such sort of information for the similar purpose as mentioned above based on other non-identifying data.


7. Links to Third Party Sites

This Privacy Policy only applies to information collected by FeastBy. This Privacy Policy does not apply to the practices of companies that FeastBy does not own or control, or employees that FeastBy does not manage. The Website contains links to third party websites. Any information you provide to, or that is collected by, third-party sites may be subject to the privacy policies of those sites, if any. Take notice that the third party websites are independent from the services provided by FeastBy and its affiliates shall not be liable for wrongful use or disclosure of your personally identifiable information by any third party. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites.


When you click on links on our Website, they may direct you off FeastBy and on a third party website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


8. Overview


The service, website can be used to simplify the booking and listing of Feasts. Listings for such Feasts is made available via the website and service by Home Chefs. Feasts posted by the Home Chefs, reviews and ratings by the Foodies, and the defined profile information of Foodie and Home Chefs are visible to FeastBy user.


9. FeastBy Members and Users


When you generate an account with FeastBy, we will build up a FeastBy account profile page for you. The page of your FeastBy account profile will contain the first name as well as last name. You are recommended to upload a picture of your government ID for security purpose. You can choose other part of personal information that you want to be inserted into your profile page of FeastBy account-including, language preferences, a profile picture, biography, DOB. We will show the information of your profile publicly present in your profile page of FeastBy account via third party website with your prior information. Any information which you offer as a piece of your personal information will be visible publicly to all users of FeastBy and therefore it should reveal how much you wish other FeastBy users to get to know about you. We urge you to protect your sensitive information and anonymity and we motivate users to ponder cautiously what information they reveal about themselves in their profile pages. You can revise as well as review your profile information at any point of time.


10. Feast Listing


As a Home Chef, once you post a feast listing, we reserve the right to publish that listing through the website publicly and may allow third party to publish that listing on their websites, using an HTML widget. It might be possible that we show the geographical location of listing published by you in the map format so that the prospective Foodie can view neighborhood and general areas of your listing, but your exact street address would not be revealed unless you confirm your transaction with another user.


As a foodie, if you initiate your booking request using the service, application of website, FeastBy will share the given information regarding you with the applicable Home Chef: (a) your first name and last name, (b) a link of your profile page of FeastBy account, (c) information about how many other foodies are you booking for, (d) your preferences including but not restricted to allergies and veg or non veg preferences.

This information will help the Home Chef decide whether to accept or decline the booking request made by you and the quantity of food that needs to prepared. If a Home Chef accepts the booking, we will share the complete address of the feast location with the Foodie. In no case, the billing information of Foodie is shared with the Home Chef.


11. Altering or Deleting Your Information


All the members of FeastBy may update, correct, review and delete personal information that they shared in their registration profile just by contacting us support@feastby.com or make editing in the appropriate portion of their profile. If you want us to terminate your FeastBy account, just contact us or press the disable account feature and we will accept your request except we have a legitimate or legal obligation to save the information present in your FeastBy account. Please mark that, if you terminate your FeastBy account, the reviews you posted using the website will be publicly viewable through the site or application. FeastBy may review & delete any inappropriate dialog or comment posted by Foodie in the reviews section of any Feast or Home Chef respective profile or page.


12. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. FeastBy uses cookies to help identify and track visitors, their usage of the Website, and their website access preferences. FeastBy visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website, with the drawback that certain features of FeastBy’s website may not function properly without the aid of cookies.


13. Security


FeastBy is concerned regarding the protection of your information. When you share secret information such as social security or credit card number on our order or registration forms, we encode that information with the use of safe socket layer technology (SSL). We abide by widely agreed upon industry standards to safeguard the personal information that you have submitted to us, both at the time of transmission and when we get it. However, any method of electronic storage or transmission over Internet is not 100% safe. Therefore, we cannot assure its complete security. In case, you have any query regarding the security on our website, you can contact us support@feastby.com.


We will come up with legally needed disclosures of the breach of confidentiality, integrity or security of your unencrypted personal data secured electronically via email or clear posting on the website in the fastest possible time without making any sort of delay, as regular with (a) the legal requirements of law enforcement or (b) any measure required to set the scope of break or restore the rational integrity of data system. All non-personally-identifiable information, potentially personally identifiable and personally identifiable-information described above is stored on restricted database servers.


14. Privacy Policy Changes

FeastBy reserves the right to change this Privacy Policy anytime, and at our sole discretion. So you are requested to revisit this page frequently. In case of any material changes we will make reasonable effort to post a clear notice of the same. In all cases, use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. Changes to this Privacy Policy are effective as of the stated “Last Revised” and your continued use of the Service on or the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.


15. Review and Access

Upon your request, we will provide you with a summary of the information we collect about you. You will have the opportunity to correct, update, modify or delete this information by sending e-mail to support@feastby.com. If for any reason you wish to modify or delete your Personal Information, you may edit or delete your profile directly on the website. Please note that some information may remain in our records after deletion of your account. Reviews will be accessible by you and be visible on your profile, for other users.


16. Our Privacy Policy Toward Children


By using this website, you represent that you are at least 18 years old or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. If a guardian or parent knows that the child has submitted his personal information with us after getting their consent, they can use the website for feast booking.


17. Contact Information

Except as explicitly noted on this website, the services available through this website are offered by FeastBy Media Private Limited. Please contact us at support@feastby.com for any information regarding this Privacy Policy.

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